Which virtual staffing role does your practice need?

A medical virtual assistant handles remote practice administration, including scheduling, patient communication, intake forms, and EHR data entry.

A virtual medical receptionist answers calls, schedules appointments, collects basic insurance information, and routes clinical questions to the appropriate team member.

A virtual medical scribe documents patient encounters remotely, prepares clinical notes in the EHR, and pends documentation and orders for provider review.

A medical transcriptionist turns dictated provider notes into structured documentation, checks terminology, and flags unclear audio for provider review.

This role has a general guide but no role-specialty page in the directory's current recommendations. Confirm specialty fit with the agency.

A medical billing specialist submits insurance claims, posts payments, follows up on denials, and reconciles patient balances.

A medical coder reviews provider documentation, assigns CPT, ICD-10-CM, and HCPCS codes, and queries providers when documentation needs clarification.

An insurance verification specialist checks eligibility, benefits, copays, deductibles, and coverage limits before appointments.

A prior authorization specialist submits and tracks payer authorization requests, compiles documentation from chart notes, and coordinates reviews and status updates.

A revenue cycle management specialist coordinates billing, coding, and front-office workflows and monitors claims, denials, collections, and accounts-receivable reporting.

A patient care coordinator handles between-visit outreach, follow-up scheduling, care-transition coordination, and documentation of patient touchpoints.

A telehealth coordinator handles virtual-visit scheduling, patient technology onboarding, connection troubleshooting, and follow-up coordination.

An appointment scheduler manages calendars, books and reschedules visits, works cancellation waitlists, and sends appointment reminders.

A referral coordinator processes inbound and outbound referrals, coordinates authorization and scheduling, and tracks referral completion.

A credentialing specialist manages provider enrollment, CAQH profiles, primary source verification, and recredentialing records.

A healthcare marketing assistant supports social content, newsletters, website updates, online listings, and review responses without sharing patient-identifying content.

A dental virtual assistant handles dental insurance verification, scheduling, treatment plan follow-up, hygiene recare, and patient communication remotely.

A mental health intake coordinator handles new-patient intake calls, documents presenting concerns, verifies benefits, schedules first appointments, and escalates urgent risk indicators.

A veterinary virtual assistant handles clinic scheduling, vaccine and wellness reminders, client communication, intake, and refill coordination.